The Digital Leader Show

Digital Leader Show: SVB Collapse’s Effects on Banking & Future FinTech

This week we're discussing the collapse of Silicon Valley Bank, its effects on the banking industry and the future of financial technology with Fintech expert Patrick Leonard, PLUS other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.SHOW NOTES (by ChatGPT!):Weekly show discussing business, tech, and humanities hosted by Digital Enterprise Institute & Institute for Robotic Process Automation, with guests discussing Silicon Valley Bank's collapse.This week's episode discusses the effects of Silicon Valley Bank's collapse on the economy, banking industry, and future of fintech. : Special guest fintech expert Patrick Leonard will analyze the impact of the collapse.Additionally, the episode covers headlines for digital leaders from the world of enterprise technology, including updates on Facebook, Apple, and the gig economy.Amazon is disrupting the healthcare industry with its app-based healthcare services. : Amazon's healthcare services are identical to concierge medicine but at a tenth of the price.Amazon's technology skills will transform the healthcare industry, creating something that goes far beyond the current test markets.Silicon Valley Bank's liquidity crisis led to a quick sale of bond portfolios : The bank had held their financial assets in long-term 'held to maturity' assets, making it difficult to meet customer needs and find liquidityBlaming the FED for raising interest rates is not justified; rather, the bank didn't align their risk capabilities with their strategy and risk appetiteUnderstanding counterparty risk is crucial in avoiding financial losses : Recent incidents highlight the need for proper risk analysis and management of banks to avoid financial meltdownProper risk capabilities and infrastructure should be evaluated frequently to ensure capabilities match the company's risk profileSilicon Valley Bank's conservative image and market targeting were erroneous : SVP had a high concentration of risky venture-capital backed companies, which made it vulnerable to the increasing interest rates and capital infusion needs of its customersThe bank did not have adequate processes, organization, risk management measures or control systems to monitor and sense risks and respond to themFinancial organizations should prioritize risk identification and build a flexible tech stack : Organizations need to identify and prioritize all potential risksThen, they can monitor and aggregate information around those risksAdditionally, organizations must build a flexible tech stack that can support the changes in the risksRegular dialogue around risk is crucial for organizations : Failure to understand risk can lead to wrong decisions and unplanned actionsHaving open conversations around risk can lead to better outcomes and prevent crisesBad management and negligence led to the bank failure and we need to find a middle ground to avoid future collapses. : This isn't a systemic issue, but we need to help regional and small banks build capabilities to avoid collapse.There needs to be a balance between stress testing and activities for larger banks and not doing nothing for regional banks.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.Patrick Leonard has over 20 years of experience leading complex, global transformation programs that deliver value across front, middle and back office functions. Patrick applies his expertise across finance, technology, data, and risk functions to help his clients develop integrated solutions that enhance their operating models, align risk profiles to strategic imperatives, enrich analytics and decision making, and improve profitability. Patrick has served both public and private companies in a variety of industries, including financial services, telecommunications, media and entertainment, energy, technology, and consumer products.

Digital Leader Show: The Future of Digital Twins & the Metaverse

This week we're discussing the Future of Digital Twins and the Metaverse, plus other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: AI Adoption for Enterprises with SAP’s VP of AI Solutions, Andreas Welsch

This week, we're discussing AI Adoption for Enterprises with Special Guest Andreas Welsch, VP of AI Solutions at SAP & industry thought leader, PLUS other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Andreas Welsch is an internationally recognized AI leader in the software industry with over 21 years of experience. Andreas has led regional business development teams for AI, built and led an AI Center of Excellence, and currently leads product marketing and go-to-market strategy for AI at SAP, the world’s leading business application provider. He has successfully managed stakeholder relationships with business leaders and technology teams across Fortune 500 companies in more than 80 innovation projects, and helped create an AI mindset across organizations. He is a recognized thought leader for Artificial Intelligence, Robotic Process Automation, and Digital.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Search Wars and Can AI & the Metaverse Save Mobile Phone Sales?

This week we're discussing Search Wars, Whether AI & the Metaverse Can Help Save Mobile Phone Sales, the AI Arms Race and other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Is Customer Experience Dead?

This week we're discussing whether customer experience is dead and what effect AI will have on it, with Customer Experience & AI/Automation Expert Oded Karev, PLUS other headlines from our favorite content for global digital leaders.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Oded Karev is a recognized customer experience, automation, AI and technology expert, most recently serving as General Manager for the Robotic Process Automation business & Director of Strategy for NICE Systems, a leader in customer experience software. Prior to that, he ran strategy consulting for Accenture in Israel.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: More ChatGPT & AI Use Cases, the Real Reasons for Layoffs & Tech Headlines

This week, we're discussing more ChatGPT & AI use cases and the real reason for recent tech layoffs, plus other headlines from our favorite content for global digital leaders.Each week, we explore & analyze some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a better Digital Leader.About the Hosts:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, serves as Senior Research Advisor for The Digital Enterprise Institute, and is a Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Storytelling in Business with Journalist & Author Greg Stone

This week we're discussing storytelling in business: both internally and externally with journalist & author of "Branding with Powerful Stories" and "Artful Business" Greg Stone, PLUS other headlines from our favorite content for global digital leaders.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Greg Stone is widely regarded as an expert in communications tactics. He began his career in journalism, first as a writer at Time Inc. in New York and later as an on-air television reporter, earning three Emmy nominations. He is currently an author, executive coach and speaker, having worked with a wide range of global leaders at organizations such as Ancestry.com, Arbor Networks, Capital One, Citizens Bank, Dunkin’ Donuts, Fidelity Investments, Harvard Medical School, IBM, Lego, Mass General Hospital, MIT, 3M, Timberland and four spokespersons appearing on 60 Minutes. He is also a frequent guest-lecturer at Harvard Business School.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Apple’s Data Privacy, Facial Recognition on Wall St & Is Everyone Open to Work?

This week, we're discussing Apple's Data Privacy, whether facial recognition can be used to predict the stock market, AI advances pros vs cons & Is Everyone Open to Work?Plus other headlines from our favorite content for global digital leaders.Each week, we explore & analyze some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a better Digital Leader.About the Hosts:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, serves as Senior Research Advisor for The Digital Enterprise Institute, and is a Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: AI Business Use Cases & Competitive Advantage with Twilio’s Shreshth Sharma

This week we're discussing AI Business Use Cases, Competitive Advantages, process automation for data-driven decisions and human-machine teaming for business decisioning, with Twilio's Data & Analytics Strategy Director Shreshth Sharma, PLUS other headlines from our favorite content for global digital leaders.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Shreshth Sharma leads Strategy & Operations for Data & Analytics at Twilio, where he's driven multiple board of directors projects influencing company strategy and future operating models, including business operations for Twilio’s largest product - Messaging, and has helped set up Enterprise Analytics functions, company data backbones and developed data driven business decisioning tools.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: AI Amps Up, RTO Amongst Tech Layoffs & Millennial Migrations

This week, we're discussing emerging AI advances, more companies requiring employees get back to the office, tech layoffs continue, how many millennials are moving south and other headlines from our favorite content for global digital leaders.Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Hosts:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, is a senior research advisor for The Digital Enterprise Institute, and is a Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.