The Digital Leader Show

Digital Leader Show: EU AI Law, Retail/Restaurant Workforce Issues & New Amazon Innovation

This week we're discussing the EU's AI Regulations, Restaurant/Retail's Workforce Challenges and recent Amazon challenges and innovations in automation and logistics,PLUS headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Being a Good Boss

On this episode of The Digital Leader Show we will discuss How to be a Good Boss in today's workplace environment, PLUS headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: People vs Technology in the Workforce

With the recent wave of AI capabilities, uncertainty in the economy and hiring & workforce challenges across most sectors, is this the pivot point for companies to shift their balance of technology vs people?About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Avoiding Corporate Burnout

On this episode of The Digital Leader Show we're discussing how to avoid corporate burnout with Hannah Holden, burnout survivor and specialist. PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Hannah Holden is a corporate burnout survivor and specialist, helping high-achieving consultants reboot with more energy, self-awareness and intention. She holds a BSc from Kings College London and her corporate career spans 20+ years with the likes of ISG, Royal Bank of Scotland and Mozaic Services, among others.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: Should Corporations Take a Stand on Social Issues?

On this episode of The Digital Leader Show we will discuss the culture wars that are seeping into boardrooms and corporations fielding shareholder proposals on hot button issues in record numbers - should companies take a stand or stay out of it to focus on their bottom line? PLUS, other headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Managing Ops + Innovation w/Former Peloton SVP, Current Givafith COO

Joining us on The Digital Leader Show this week is Erwin Hermans, COO of Givafifth and former SVP of Supply Chain at Peloton. We will discuss supply chain lessons from the pandemic, managing operations in a high-growth business, and his transition from a senior corporate role in a high-visibility company to running a new startup venture. Plus, we will be discussing headlines for digital leaders from the world of enterprise technology.About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Former Peloton SVP and current COO of Givafith, Erwin Hermans is Senior Supply Chain Executive with over 25 years of supply chain operations, consulting and services experience in key functional areas of supply chain across the Hi-Tech, Industrial, Consumer Products and Pharmaceutical industries. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.The Digital Leader Show airs LIVE Wednesdays at 12 NOON ET/9 AM PT

Digital Leader Show: Last Mile Logistics with Amazon’s Head of Last Mile Technology Trent Gillespie

This week we're discussing the accelerating importance of last mile strategy and logistics with Trent Gillespie, Amazon's former Head of the Last Mile Technology Portfolio and Program Management. As new customer expectations around on-demand shopping and quick delivery turnarounds increase, last mile strategy has become paramount with changes in e-commerce, retail & supply chains. In addition, we will be discussing headlines for digital leaders from the world of enterprise technology. SHOW NOTES BELOWAbout the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Trent Gillespie led the global technology innovation portfolio for Last Mile Program Management at Amazon, from annual planning and priority setting to resource allocation and including identifying new innovations, opportunities, and risks, and creating plans to accomplish them. He owned all major cross-functional projects, from geographic expansion to new products and supporting new businesses and worked directly with teams to design effective and high scale tech solutions while meeting business deadlines. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES: A podcast discussing Last Mile Logistics with Amazon's former head of Last Mile technology, along with other digital enterprise news.[00:06](https://www.youtube.com/watch?v=A__6jybBhCw&t=6) Rising importance of Last Mile Logistics discussed on Digital Leaders Show[10:42](https://www.youtube.com/watch?v=A__6jybBhCw&t=642) White collar jobs may not come back due to AI and rising interest rates[16:11](https://www.youtube.com/watch?v=A__6jybBhCw&t=971) Last Mile is critical to e-commerce and Amazon built its own delivery network out of necessity[21:24](https://www.youtube.com/watch?v=A__6jybBhCw&t=1284) Amazon's shipping network is a remarkable innovation with unique capabilities.[26:15](https://www.youtube.com/watch?v=A__6jybBhCw&t=1575) Amazon's innovation system is key to its success[31:36](https://www.youtube.com/watch?v=A__6jybBhCw&t=1896) Amazon's long-term view and incremental improvements drive success[37:19](https://www.youtube.com/watch?v=A__6jybBhCw&t=2239) Amazon provides economic opportunity, but not all succeed[00:44](https://www.youtube.com/watch?v=A__6jybBhCw&t=44) Decentralized innovation is the future[47:52](https://www.youtube.com/watch?v=A__6jybBhCw&t=2872) Decentralization and empowerment of business owners is key to innovation[53:02](https://www.youtube.com/watch?v=A__6jybBhCw&t=3182) Amazon is testing paying customers for picking up orders and charging for returns.[00:07](https://www.youtube.com/watch?v=A__6jybBhCw&t=7) Importance of having a system to fix problems

Digital Leader Show: What Generative AI Means for IT Providers and MSPs

This week we're discussing the impacts of generative AI for IT providers and MSPs with IT delivery services industry expert, Dave Sobel, PLUS, other headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Dave Sobel is the host of the "Business of Tech" podcast, the owner of MSP Radio and is regarded as a leading expert in the delivery of technology services, with broad experience in both technology and business. He owned and operated an award-winning IT Solution Provider and MSP for over a decade and has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and SolarWinds.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Digital Leader Show: The Rules of Persuasion

This week we talk with researcher and author Carlos Alvarenga on persuasion and influence based on the principles presented in his forthcoming book, "The Rules of Persuasion", which will be published by Post Hill Press in August.The conversation will: -Define exactly what persuasion is (and is not)-Explore the three modes of persuasion: character, argument, and emotion & the rules that govern how the three modes work-Illustrate why persuasion efforts often fail+PLUS+ we will discuss other headlines for digital leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.A podcast episode discussing the rules of persuasion with author Carlos Alvarenga is live on YouTube, LinkedIn, and Twitter. Alvarenga is a researcher, author, and educator at the University of Maryland and Georgetown. The episode is part of the Digital Leaders show, which discusses news at the intersection of business, technology, and the humanities.[00:00](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=0) This week's episode of the Digital Leaders Show discusses the rules of persuasion with Carlos Alvarenga.[10:07](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=607) Amazon's healthcare demo impressed with app-based prescription and integration[15:55](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=955) Understand the rules of persuasion as a systematic art with a purpose[22:00](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=1320) Persuasion is a technical craft that can be taught.[27:46](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=1666) Understanding the rules of persuasion can improve communication skills.[33:46](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=2026) Nike's tagline works due to three elements: counter argument, character statement, and emotion.[39:39](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=2379) Expertise is not just about knowledge, but also about character.[45:13](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=2713) Political persuasion relies heavily on character and emotion rather than arguments and facts.[01:00](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=60) Sign up soon for weekly sessions in June Professional development training courses available on http://network.irpaai.com

Digital Leader Show: Digitizing Documents for the Digital Age

This week we're discussing digitizing documents for the digital age with ABBY's former VP of Product Marketing, Bill Galusha, PLUS, other headlines for digital leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Bill Galusha is the former Vice President of Product Marketing at ABBY and is an AI Document Process Industry Veteran. With over 25 years of experience in product marketing, he has also served the likes of KOFAX, HP and Dell EMC. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES:[00:01](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1) Discussing digitizing documents for the digital age with industry veteran and AI document management expert Bill Galusha[10:19](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=619) Digitization is crucial for digital transformation[15:51](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=951) Documents are still an important part of many business processes.[21:19](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1279) Integration of systems is eliminating gaps and keeping data digital.[26:47](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1607) AI technology combined with chat GPT can quickly summarize and generate content from documents.[32:12](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1932) Document processing vendors use machine learning to automate data extraction from unstructured documents.[38:08](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=2288) Document processing and chat GPT technology presents a wave of opportunities in industries such as healthcare, banking, insurance, and government.[43:44](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=2624) Integrating chat GPT with document processing vendors can provide helpful summarization capabilities.[49:20](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=2960) Consider buying a cheap Tesla this week- The speaker plans to launch client user groups and local chapters