The Digital Leader Show

On this episode of The Digital Leader Show we are discussing CX as a differentiator for enterprises...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Elizabeth Tobey, is a CX & AI expert and serves as the Head of Marketing, Digital & AI at NICE. As a senior executive spanning marketing, community, communications, and support departments, she has published articles that have been read by millions, and has won multiple awards for viral and engagement marketing.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing how AI is changing search for good...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing how to enhance automation outcomes with digital workers...PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Michael Engel, is a distinguished leader in the consulting industry, known for his extensive expertise in emerging technologies and business transformation. He has successfully led initiatives that harness the power of AI and automation, contributing to significant revenue growth and operational efficiencies across multiple sectors. Currently, he holds leadership roles in organizations such as the International Digital Worker Association and GSD Venture Studios, where he continues to drive innovation and strategic development in the use of generative AI and digital workers.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing the impact of AI on creative industries...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Anat Lechner, PhD, is a Professor of Business Management at the Stern School of Business, New York University. A former Research Fellow at McKinsey & Co., Dr. Lechner is regularly featured on media outlets like NYT, WSJ, BBC and Fortune. She is a partner at Lechner Consulting LLC, and the Co-Founder of Huedata Inc., a Color Intelligence company and holds an MBA and a PhD in Organization Management from Rutgers University, NJ.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing how CIOs should measure automation & AI success...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Olivier Gomez, is a recognized global expert and pioneer in the field of AI & automation. Olivier is a member of the Forbes Technology Council , an MIT Tech Review Global Panelist and a Gartner Peer Community Ambassador. He is the Co-Founder and CEO of the Intelligent Automation Council (IAC.AI). Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing if digital transformation is a time machine...PLUS, headlines for digital leaders from the world of enterprise technology.About the Speakers:Michael R. Hoffman is a digital transformation expert, innovation leader keynote and author. He is a globally renowned expert on customer value, customer experience, customer strateg and customer technology. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture. Live each Wednesday at 12 pm ET | 9 am PT

On this episode of The Digital Leader Show we are discussing women in AI + GRC use cases...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Krista Sande-Kerback is an IBM Marketing Leader of AI Governance and GRC. Krista is an internal and external consultant with cross-industry experience and ability to find opportunities in new markets. She is also a featured speaker on generative AI, AI governance, automation, digital transformation, managing marketing programs, influencer marketing, organizational change, women in technology, and habits for success. Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing data juice and squeezing the most from your AI investments...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Douglas Laney is a Forbes contributor & innovation fellow at West Monroe. Formerly he was a vice president and distinguished analyst with Gartner's Chief Data Officer (CDO) research and advisory practice. He is an accomplished practitioner and recognized authority on data and analytics strategy, and is a three-time recipient of Gartner's annual Thought Leadership Award. He is the author of the best-selling book, "Infonomics: How to Monetize, Manage, and Measure Information for Competitive Advantage” and “Data Juice”.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing records management & governance in the age of AI...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Patricia Franks is an Information Governance expert and Professor Emerita at San Jose State University. Patricia serves as President for the National Association of Government Archivists and Records Managers (NAGARA) and is a board member of the Certified Information Governance Officers (CIGO) Association.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing the concept of the Autonomous Enterprise where AI, IoT, automation, and AI "spanning" unite to reshape the business landscape...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Doug Shannon, is a recognized thought leader in digital transformation and a LinkedIn "Top AI Voice". Doug has over 20 years of experience in advanced technology roles and serves as a Gartner Peer Community Ambassador. Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike

On this episode of The Digital Leader Show we are discussing AI Governance & Staying Ahead of the Compliance Curve in 2024, with the Department of Homeland Security's former Director of Emerging Technology Policy Nick Reese and past FDIC Chief Innovation Officer Sultan Meghji...PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: During each episode we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest, Sultan Meghji, is the former Chief Innovation Officer at the Federal Deposit Insurance Corporation (FDIC) and is currently the CEO and Co-Founder of Frontier Foundry. Sultan has 30+ years in AI and has also served as a professor at Duke University. Nick Reese, Frontier Foundry Co-Founder and COO, will also join this week’s broadcast. Nick has served the Department of Homeland Security as Director of Emerging Technology Policy, an adjunct assistant professor at NYU and currently an adjunct professor at George Washington University. Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing RPA + AI: Getting Real for 2024 with IBM Consulting's Senior Partner & Vice President, Global Automation Leader, Tom Ivory ...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: Each week we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live every other Wednesday at Noon ET/9am PT. About the Speakers: This week's guest Tom Ivory has 20+ years of industry experience and currently serves as Senior Partner & Vice President, Global Automation Leader @ IBM Consulting. He is a leading authority on intelligent automation, including Robotic Process Automation (RPA), Machine Learning and AI. Tom was previously Head of Intelligent Automation at Capgemini and Chief Operating Officer at HFS Research. Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing Information Governance in a post-Chat GPT World...PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: Each week we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live the 1st and 3rd Wednesday of each month at Noon ET/9am PT.About the Speakers:This week's guest Robert Smallwood holds an MBA and is an Information Governance SME and consultant, keynote speaker and author. Robert is the CEO of IG World magazine and Chairman of the Certified IG Officers Association. He has served on the Executive Committee of the Board of Directors of AIIM International, and was co-founder and President of a local AIIM Chapter. Smallwood has been interviewed and quoted by BBC News, The Wall Street Journal, Washington Post, NPR, and other major media outlets and has appeared on C-SPAN/BookTV.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing AI & Cloud's impact on the business landscape..PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: Each week we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live the 1st and 3rd Wednesday of each month at Noon ET/9am PT.About the Speakers:This week's guest Rojo Mathai is a digital transformation expert and industry thought leader. With a Master's in Business Administration from Rutgers, enriched by Harvard's Executive leadership program, Rojo has advised C-suite leaders to drive growth and innovation with deft leadership and innovative strategies.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are navigating the talent dilemma: skills, development and pipeline...PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: Each week we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live the 1st and 3rd Wednesday of each month at Noon ET/9am PT.About the Speakers:This week's guest, Ian Barkin, has 20 years of experience in digital operations, robotic process automation (RPA), intelligent automation, business process outsourcing (BPO), and the future of work. Ian is also the founding partner at 2B Ventures. He is a co-founder and former chief strategy and marketing officer of Symphony Ventures, a global leader in RPA and intelligent automation services that was acquired by SYKES in 2018.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we are discussing the evolution of conversational AI...PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: Each week we explore some of the key issues defining our ongoing transformation into digital enterprises, including automation, AI & digital transformation. Join us for a unique, unfiltered discussion at the intersection of technology and business, helping you to become a better Digital Leader. We are live the 1st and 3rd Wednesday of each month at Noon ET/9am PT.About the Speakers:This week's guest, Venky Krishnaswamy, is a tech Entrepreneur & Leader, formerly Head of Avaya Labs and founder of Koopid (now part of Dialpad). He has co-authored over 50 technical papers, has over 50 granted US patents , incubated new products worth hundreds of millions of dollars and is one of the pioneers behind conversational AI.Chris Surdak is a Senior IRPA AI Advisor and was formerly White House Chief Transformation officer, Automation & AI Practice Lead at EY & Executive Partner for Digital Transformation at Gartner. He’s an engineer, futurist, transformation executive and best selling author, with over 30 years experience in technology development and deployment, digital transformation, blockchain, data and analytics and AI & intelligent automation.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we will be comparing & contrasting RPA & Generative AI and discussing insights and lessons learned...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Chris Surdak is a Senior IRPA AI Advisor, engineer, futurist, transformation executive and author with over 30 years of experience in technology development and deployment. He is also an expert in digital transformation, blockchain, data and analytics and artificial intelligence. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.

On this episode of The Digital Leader Show we're discussing data sovereignty and the privacy paradox...PLUS, headlines for digital leaders from the world of enterprise technology. About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Chris Surdak is a Senior IRPA AI Advisor, engineer, futurist, transformation executive and author with over 30 years of experience in technology development and deployment. He is also an expert in digital transformation, blockchain, data and analytics and artificial intelligence. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.The Digital Leader Show airs LIVE Wednesdays at 12 NOON ET/9 AM PT

During this episode we are discussing the people aspect of digital & data velocity for insights, PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Jaydip Chakrabarti is theGlobal Head of Digital Transformation and Automation Solutions at Tata Steel Industrial Consulting. Jaydip has 20+ years of leadership in business and technology across automotive, process, energy, and high tech sectors in manufacturing. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing culture change and corporate storytelling - PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

During this episode we are discussing the legal implications of AI and digital transformation on privacy and intellectual property, PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Chetana Kaasam is a Managing Partner at Legal Corner LLP and holds a Master of Laws (LLM) focused in Securities and Financial Regulation from Georgetown University Law Center (2009) and a Master of Laws (LLM) focused in International Business Laws from the London School of Economics (UK) (2005).Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

During this episode we are discussing cryptocurrency regulations, PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we will be discussing generative AI's future impact on marketing & social media with special guest, Evan Kirstel - PLUS, headlines for digital leaders from the world of enterprise technology.About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Evan Kirstel is a member and contributor of Forbes Business Council, a content creator and industry expert with over 30 years of experience in the telecom and IT industry.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

During this episode we are discussing the rise and fall of the Chief Diversity Officer, PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

On this episode of The Digital Leader Show we're discussing the potential for the government to use technology to improve the lives of citizens, starting with acknowledging the importance of training...PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Chris Surdak is a Senior IRPA AI Advisor, engineer, futurist, transformation executive and author with over 30 years of experience in technology development and deployment. He is also an expert in digital transformation, blockchain, data and analytics and artificial intelligence.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing the EU's AI Regulations, Restaurant/Retail's Workforce Challenges and recent Amazon challenges and innovations in automation and logistics,PLUS headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

On this episode of The Digital Leader Show we will discuss How to be a Good Boss in today's workplace environment, PLUS headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

With the recent wave of AI capabilities, uncertainty in the economy and hiring & workforce challenges across most sectors, is this the pivot point for companies to shift their balance of technology vs people?About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

On this episode of The Digital Leader Show we're discussing how to avoid corporate burnout with Hannah Holden, burnout survivor and specialist. PLUS, headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Hannah Holden is a corporate burnout survivor and specialist, helping high-achieving consultants reboot with more energy, self-awareness and intention. She holds a BSc from Kings College London and her corporate career spans 20+ years with the likes of ISG, Royal Bank of Scotland and Mozaic Services, among others.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

On this episode of The Digital Leader Show we will discuss the culture wars that are seeping into boardrooms and corporations fielding shareholder proposals on hot button issues in record numbers - should companies take a stand or stay out of it to focus on their bottom line? PLUS, other headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

Joining us on The Digital Leader Show this week is Erwin Hermans, COO of Givafifth and former SVP of Supply Chain at Peloton. We will discuss supply chain lessons from the pandemic, managing operations in a high-growth business, and his transition from a senior corporate role in a high-visibility company to running a new startup venture. Plus, we will be discussing headlines for digital leaders from the world of enterprise technology.About the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers: Former Peloton SVP and current COO of Givafith, Erwin Hermans is Senior Supply Chain Executive with over 25 years of supply chain operations, consulting and services experience in key functional areas of supply chain across the Hi-Tech, Industrial, Consumer Products and Pharmaceutical industries. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.The Digital Leader Show airs LIVE Wednesdays at 12 NOON ET/9 AM PT

This week we're discussing the accelerating importance of last mile strategy and logistics with Trent Gillespie, Amazon's former Head of the Last Mile Technology Portfolio and Program Management. As new customer expectations around on-demand shopping and quick delivery turnarounds increase, last mile strategy has become paramount with changes in e-commerce, retail & supply chains. In addition, we will be discussing headlines for digital leaders from the world of enterprise technology. SHOW NOTES BELOWAbout the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Trent Gillespie led the global technology innovation portfolio for Last Mile Program Management at Amazon, from annual planning and priority setting to resource allocation and including identifying new innovations, opportunities, and risks, and creating plans to accomplish them. He owned all major cross-functional projects, from geographic expansion to new products and supporting new businesses and worked directly with teams to design effective and high scale tech solutions while meeting business deadlines. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES: A podcast discussing Last Mile Logistics with Amazon's former head of Last Mile technology, along with other digital enterprise news.[00:06](https://www.youtube.com/watch?v=A__6jybBhCw&t=6) Rising importance of Last Mile Logistics discussed on Digital Leaders Show[10:42](https://www.youtube.com/watch?v=A__6jybBhCw&t=642) White collar jobs may not come back due to AI and rising interest rates[16:11](https://www.youtube.com/watch?v=A__6jybBhCw&t=971) Last Mile is critical to e-commerce and Amazon built its own delivery network out of necessity[21:24](https://www.youtube.com/watch?v=A__6jybBhCw&t=1284) Amazon's shipping network is a remarkable innovation with unique capabilities.[26:15](https://www.youtube.com/watch?v=A__6jybBhCw&t=1575) Amazon's innovation system is key to its success[31:36](https://www.youtube.com/watch?v=A__6jybBhCw&t=1896) Amazon's long-term view and incremental improvements drive success[37:19](https://www.youtube.com/watch?v=A__6jybBhCw&t=2239) Amazon provides economic opportunity, but not all succeed[00:44](https://www.youtube.com/watch?v=A__6jybBhCw&t=44) Decentralized innovation is the future[47:52](https://www.youtube.com/watch?v=A__6jybBhCw&t=2872) Decentralization and empowerment of business owners is key to innovation[53:02](https://www.youtube.com/watch?v=A__6jybBhCw&t=3182) Amazon is testing paying customers for picking up orders and charging for returns.[00:07](https://www.youtube.com/watch?v=A__6jybBhCw&t=7) Importance of having a system to fix problems

This week we're discussing the impacts of generative AI for IT providers and MSPs with IT delivery services industry expert, Dave Sobel, PLUS, other headlines for digital leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Dave Sobel is the host of the "Business of Tech" podcast, the owner of MSP Radio and is regarded as a leading expert in the delivery of technology services, with broad experience in both technology and business. He owned and operated an award-winning IT Solution Provider and MSP for over a decade and has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and SolarWinds.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we talk with researcher and author Carlos Alvarenga on persuasion and influence based on the principles presented in his forthcoming book, "The Rules of Persuasion", which will be published by Post Hill Press in August.The conversation will: -Define exactly what persuasion is (and is not)-Explore the three modes of persuasion: character, argument, and emotion & the rules that govern how the three modes work-Illustrate why persuasion efforts often fail+PLUS+ we will discuss other headlines for digital leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.A podcast episode discussing the rules of persuasion with author Carlos Alvarenga is live on YouTube, LinkedIn, and Twitter. Alvarenga is a researcher, author, and educator at the University of Maryland and Georgetown. The episode is part of the Digital Leaders show, which discusses news at the intersection of business, technology, and the humanities.[00:00](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=0) This week's episode of the Digital Leaders Show discusses the rules of persuasion with Carlos Alvarenga.[10:07](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=607) Amazon's healthcare demo impressed with app-based prescription and integration[15:55](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=955) Understand the rules of persuasion as a systematic art with a purpose[22:00](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=1320) Persuasion is a technical craft that can be taught.[27:46](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=1666) Understanding the rules of persuasion can improve communication skills.[33:46](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=2026) Nike's tagline works due to three elements: counter argument, character statement, and emotion.[39:39](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=2379) Expertise is not just about knowledge, but also about character.[45:13](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=2713) Political persuasion relies heavily on character and emotion rather than arguments and facts.[01:00](https://www.youtube.com/watch?v=bhBQnWsI2eA&t=60) Sign up soon for weekly sessions in June Professional development training courses available on http://network.irpaai.com

This week we're discussing digitizing documents for the digital age with ABBY's former VP of Product Marketing, Bill Galusha, PLUS, other headlines for digital leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Bill Galusha is the former Vice President of Product Marketing at ABBY and is an AI Document Process Industry Veteran. With over 25 years of experience in product marketing, he has also served the likes of KOFAX, HP and Dell EMC. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES:[00:01](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1) Discussing digitizing documents for the digital age with industry veteran and AI document management expert Bill Galusha[10:19](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=619) Digitization is crucial for digital transformation[15:51](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=951) Documents are still an important part of many business processes.[21:19](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1279) Integration of systems is eliminating gaps and keeping data digital.[26:47](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1607) AI technology combined with chat GPT can quickly summarize and generate content from documents.[32:12](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=1932) Document processing vendors use machine learning to automate data extraction from unstructured documents.[38:08](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=2288) Document processing and chat GPT technology presents a wave of opportunities in industries such as healthcare, banking, insurance, and government.[43:44](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=2624) Integrating chat GPT with document processing vendors can provide helpful summarization capabilities.[49:20](https://www.youtube.com/watch?v=DkGVtSBdSzk&t=2960) Consider buying a cheap Tesla this week- The speaker plans to launch client user groups and local chapters

The latest Pentagon leaks illustrate yet again the importance of the human element in cybersecurity. This week we look at some of the latest research and ideas on this issue and examine why human users continue to be the weakest link in the infosec security chain, PLUS, headlines for digital leaders from the world of enterprise technology. SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES:A podcast discussing cyber security and other technology news, hosted by Dan Goodstein and Carlos Alvarenga.[00:00](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=0) Discussing the human element of cyber security[10:23](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=623) Human error is responsible for 95% of security breaches and 82% of hacks.[15:45](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=945) Most cybersecurity issues come from people, and the problem is not well understood.[21:18](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=1278) Personalized approach to policies and role-based behavioral monitoring can improve cybersecurity[26:49](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=1609) Privilege abuse and security risks in large organizations[32:07](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=1927) Zero trust model in organizations[37:15](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=2235) Rethinking cybersecurity as a collection of human-to-human transactions[42:17](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=2537) Protecting passwords is a social covenant within the company.[00:54](https://www.youtube.com/watch?v=WoP-R5tGDr8&t=54) The future of cybersecurity is headed towards AI structure where AI will manage IT and evaluate employees.

This week we're discussing privacy vs innovation with former Amazon Alexa Privacy Leader Trent Gillespie, AND other headlines for digital leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Trent Gillespie created and led the Alexa Privacy Compliance function globally, to set the privacy standards for Alexa and ensure that Alexa and all internal partners using Alexa data met those standards. Working across all 15,000+ Alexa employees, Trent advised on privacy related matters, and assisted in building Alexa's innovative technology while ensuring customer expectations were fully met. He built compliance, risk, and technology teams to deliver on mission, and drove compliance to regulatory standardsDaniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES:Weekly digital leaders show discussing privacy vs. innovation with former Amazon Alexa privacy leader Trent Gillespie and other tech headlines.[00:01](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=1) Weighing privacy versus innovation with former Amazon Alexa privacy leader Trent Gillespie[05:56](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=356) Amazon had higher privacy standards for Alexa than required by regulations[11:31](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=691) Privacy is traded for value, but it's important to go with reputable companies.[16:56](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=1016) Tech companies should have a risk function involved in innovation.[00:25](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=25) Amazon's sidewalk feature can potentially impact privacy, but it creates a benefit for consumers through a mesh network.[27:05](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=1625) Leaders should create intentional innovation plans for value creation.[32:35](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=1955) Innovation requires managing ambiguity and taking intentional decisions[38:09](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=2289) Building a culture of systematic innovation is more effective than creating a separate Innovation function.[43:21](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=2601) Organizations must prioritize innovation and decentralize their IT departments to stay competitive.[48:36](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=2916) Personification of technology is important for better use and adoption.[53:42](https://www.youtube.com/watch?v=N6yp9QhYnvo&t=3222) The world is going to change with massive changes to our society.

This week we're discussing skills-based hiring & harnessing the power of age diversity with Recruiting Expert Alix Grasso, PLUS, other headlines for digital leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Alix Grasso is an HR and recruiting expert, specializing in solving  growth challenges within rapidly scaling businesses by enabling digital transformation, process creation, and hiring key talent that moves the organization forward. She has completed implementations for ADP, UKG and Greenhouse, and has spent many years focused on tech, sales and marketing hiring within PE/VC owned SaaS organizations. Alix also has a passion for creating HR and interview processes that are fair, objective, and effective.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.A weekly digital leader show discussing key issues in business, technology, and humanities. Live on Wednesday, available on podcasts, and on deinetwork.com.---------------------------------Detailed Summary for [Digital Leader Show: Skills-based Hiring & Harnessing the Power of Age Diversity](https://www.youtube.com/watch?v=dJGxvm10GWM) [00:02](https://www.youtube.com/watch?v=dJGxvm10GWM&t=2) This week on Digital Leader Show: Skills-based hiring and age diversity.- Discussion on hiring trends amidst layoffs and changes in workforce.- Interview with HR and recruiting expert, Alex Grosso.[01:25](https://www.youtube.com/watch?v=dJGxvm10GWM&t=85) Identifying company culture and communication norms creates a cohesive working environment- Age diversity in the workplace improves productivity and creates a more inclusive environment- Meeting employees where they are with technology and documentation saves time and money in the long run[05:58](https://www.youtube.com/watch?v=dJGxvm10GWM&t=358) Tech industry is right-sizing with a shift in workforce.- Pandemic created a shift in career priorities and control for many people.- Tech layoffs can be a result of overhiring and workforce management challenges.[12:16](https://www.youtube.com/watch?v=dJGxvm10GWM&t=736) Adapting skills-based hiring programs for technical skills- Non-traditional paths to skill development like boot camps and online programs is becoming more common- Organizations need to commit to skills-based hiring in a cohort and watch for promotions in performance reviews[23:49](https://www.youtube.com/watch?v=dJGxvm10GWM&t=1429) Helping employees accept younger managers- Focus on explaining job credentials and why the new manager is qualified- Highlight the skills and experiences the new manager brings to the table[29:35](https://www.youtube.com/watch?v=dJGxvm10GWM&t=1775) The education system is failing to provide qualified candidates, leading to a shift towards skills-based hiring.- The US has a different employment culture compared to Europe and Asia where a degree is not always necessary to reach higher positions.- Companies are reluctant to invest in employee training due to a lack of loyalty and fear of employees moving to competitors.[35:43](https://www.youtube.com/watch?v=dJGxvm10GWM&t=2143) Digital skills passport could become more important than degrees- A blockchain-based centralized record of skills achieved through tokens could be accepted by as many companies as a college degree.- There is a trend of companies considering skills instead of degrees, and intern programs for technical schools are on the rise.[41:22](https://www.youtube.com/watch?v=dJGxvm10GWM&t=2482) Managing social components is now a bigger risk for managers compared to technical components- The topic of decoupling health care from employers is interesting- The training of managers may not have caught up to the changing times

This week we're discussing increased pressure from regulators on the tech industry, including AI, TikTok and other apps, PLUS headlines for Digital Leaders from the world of enterprise technology.SHOW NOTES BELOWAbout the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES:0:00 Regulating AI innovation is a complex issue with no established precedents : Governments tend to regulate inputs, processes, and outputs, but none of these are established for AI innovationVarious experts have conflicting opinions on how to regulate AI innovationAI bias and lack of trackability could lead to potential lawsuits : Regulators may require AI to have transparent decision-making processesCanceling AI altogether could hinder technological advancements11:46 AI has the potential to create more problems than it solves due to the lack of structure and regulation. : Innovation often leads to unintended consequences, as shown by past technologies.The potential risks posed by AI are significant and unknown, requiring careful consideration and potential regulation.18:16 OpenAI lacks proper public discourse and ethical regulations. : Major AI should go through ethical regulations and reviews before implementation.OpenAI's lack of public consultation is concerning for AI safety and liability issues.24:24 US regulators focus on banning TikTok instead of larger tech issues : US government is buying spyware applications to spy on government employeesCommercial spyware is sold mostly to governments and is being used to steal data on journalists, lawyers and human rights defendersThere are larger tech issues being ignored while regulators focus on TikTok30:25 Chinese-manufactured surveillance cameras in New York City are insecure : Manufacturer, Hikvision, is Chinese-owned and the least secure among camera manufacturersRegulation is needed to ensure secure and safe release of AI technology into consumer and critical spaces36:52 The lack of AI regulation poses a risk of unintended consequences : There needs to be a governing body composed of practitioners in technology and industry-based regulators to ensure ethical standardsThe risk of unintended consequences is not due to purposely designing harmful systems, but rather the byproduct of what the system does49:51 Refocus on bigger issues than AI startups : AI startups need to be managed and steered towards social goodThe incentives for AI companies need to be right in order to solve bigger problems55:57 AI Industrial Complex is an opportunity for companies to solve societal issues and thrive : Companies building AI machines focus on serious public problemsGovernments need to hire these AI companies for public issues than competing with them

This week we're discussing headlines for Digital Leaders from the world of enterprise technology, including TikTok, Pending Crypto Legislation and Concerns over the future of Generative AI and ChatGPT copies. About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing the collapse of Silicon Valley Bank, its effects on the banking industry and the future of financial technology with Fintech expert Patrick Leonard, PLUS other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.SHOW NOTES (by ChatGPT!):Weekly show discussing business, tech, and humanities hosted by Digital Enterprise Institute & Institute for Robotic Process Automation, with guests discussing Silicon Valley Bank's collapse.This week's episode discusses the effects of Silicon Valley Bank's collapse on the economy, banking industry, and future of fintech. : Special guest fintech expert Patrick Leonard will analyze the impact of the collapse.Additionally, the episode covers headlines for digital leaders from the world of enterprise technology, including updates on Facebook, Apple, and the gig economy.Amazon is disrupting the healthcare industry with its app-based healthcare services. : Amazon's healthcare services are identical to concierge medicine but at a tenth of the price.Amazon's technology skills will transform the healthcare industry, creating something that goes far beyond the current test markets.Silicon Valley Bank's liquidity crisis led to a quick sale of bond portfolios : The bank had held their financial assets in long-term 'held to maturity' assets, making it difficult to meet customer needs and find liquidityBlaming the FED for raising interest rates is not justified; rather, the bank didn't align their risk capabilities with their strategy and risk appetiteUnderstanding counterparty risk is crucial in avoiding financial losses : Recent incidents highlight the need for proper risk analysis and management of banks to avoid financial meltdownProper risk capabilities and infrastructure should be evaluated frequently to ensure capabilities match the company's risk profileSilicon Valley Bank's conservative image and market targeting were erroneous : SVP had a high concentration of risky venture-capital backed companies, which made it vulnerable to the increasing interest rates and capital infusion needs of its customersThe bank did not have adequate processes, organization, risk management measures or control systems to monitor and sense risks and respond to themFinancial organizations should prioritize risk identification and build a flexible tech stack : Organizations need to identify and prioritize all potential risksThen, they can monitor and aggregate information around those risksAdditionally, organizations must build a flexible tech stack that can support the changes in the risksRegular dialogue around risk is crucial for organizations : Failure to understand risk can lead to wrong decisions and unplanned actionsHaving open conversations around risk can lead to better outcomes and prevent crisesBad management and negligence led to the bank failure and we need to find a middle ground to avoid future collapses. : This isn't a systemic issue, but we need to help regional and small banks build capabilities to avoid collapse.There needs to be a balance between stress testing and activities for larger banks and not doing nothing for regional banks.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.Patrick Leonard has over 20 years of experience leading complex, global transformation programs that deliver value across front, middle and back office functions. Patrick applies his expertise across finance, technology, data, and risk functions to help his clients develop integrated solutions that enhance their operating models, align risk profiles to strategic imperatives, enrich analytics and decision making, and improve profitability. Patrick has served both public and private companies in a variety of industries, including financial services, telecommunications, media and entertainment, energy, technology, and consumer products.

This week we're discussing the Future of Digital Twins and the Metaverse, plus other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week, we're discussing AI Adoption for Enterprises with Special Guest Andreas Welsch, VP of AI Solutions at SAP & industry thought leader, PLUS other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Andreas Welsch is an internationally recognized AI leader in the software industry with over 21 years of experience. Andreas has led regional business development teams for AI, built and led an AI Center of Excellence, and currently leads product marketing and go-to-market strategy for AI at SAP, the world’s leading business application provider. He has successfully managed stakeholder relationships with business leaders and technology teams across Fortune 500 companies in more than 80 innovation projects, and helped create an AI mindset across organizations. He is a recognized thought leader for Artificial Intelligence, Robotic Process Automation, and Digital.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing Search Wars, Whether AI & the Metaverse Can Help Save Mobile Phone Sales, the AI Arms Race and other headlines for Digital Leaders from the world of enterprise technology.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing whether customer experience is dead and what effect AI will have on it, with Customer Experience & AI/Automation Expert Oded Karev, PLUS other headlines from our favorite content for global digital leaders.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Oded Karev is a recognized customer experience, automation, AI and technology expert, most recently serving as General Manager for the Robotic Process Automation business & Director of Strategy for NICE Systems, a leader in customer experience software. Prior to that, he ran strategy consulting for Accenture in Israel.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week, we're discussing more ChatGPT & AI use cases and the real reason for recent tech layoffs, plus other headlines from our favorite content for global digital leaders.Each week, we explore & analyze some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a better Digital Leader.About the Hosts:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, serves as Senior Research Advisor for The Digital Enterprise Institute, and is a Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing storytelling in business: both internally and externally with journalist & author of "Branding with Powerful Stories" and "Artful Business" Greg Stone, PLUS other headlines from our favorite content for global digital leaders.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Greg Stone is widely regarded as an expert in communications tactics. He began his career in journalism, first as a writer at Time Inc. in New York and later as an on-air television reporter, earning three Emmy nominations. He is currently an author, executive coach and speaker, having worked with a wide range of global leaders at organizations such as Ancestry.com, Arbor Networks, Capital One, Citizens Bank, Dunkin’ Donuts, Fidelity Investments, Harvard Medical School, IBM, Lego, Mass General Hospital, MIT, 3M, Timberland and four spokespersons appearing on 60 Minutes. He is also a frequent guest-lecturer at Harvard Business School.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week, we're discussing Apple's Data Privacy, whether facial recognition can be used to predict the stock market, AI advances pros vs cons & Is Everyone Open to Work?Plus other headlines from our favorite content for global digital leaders.Each week, we explore & analyze some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a better Digital Leader.About the Hosts:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, serves as Senior Research Advisor for The Digital Enterprise Institute, and is a Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week we're discussing AI Business Use Cases, Competitive Advantages, process automation for data-driven decisions and human-machine teaming for business decisioning, with Twilio's Data & Analytics Strategy Director Shreshth Sharma, PLUS other headlines from our favorite content for global digital leaders.About the Show:Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Speakers:Shreshth Sharma leads Strategy & Operations for Data & Analytics at Twilio, where he's driven multiple board of directors projects influencing company strategy and future operating models, including business operations for Twilio’s largest product - Messaging, and has helped set up Enterprise Analytics functions, company data backbones and developed data driven business decisioning tools.Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.

This week, we're discussing emerging AI advances, more companies requiring employees get back to the office, tech layoffs continue, how many millennials are moving south and other headlines from our favorite content for global digital leaders.Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader.About the Hosts:Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike.Carlos Alvarenga is a researcher, author & coach, is a senior research advisor for The Digital Enterprise Institute, and is a Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.